All Systems Operational
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- Emergency support, INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support in 2024: 01. Jan, 29. Mar, 01. Apr, 01. May, 09. May, 20. May, 30. May, 03. Oct, 01. Nov, 24. Dec, 25. Dec, 26. Dec, 31 Dec.
Cellular connectivity (GSM / UMTS / LTE / 2G / 3G / 4G)
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Operational
CloudBoxx
Operational
CloudBoxx (REST API)
Operational
CloudBoxx Events (RabbitMQ)
Operational
Installer Apps (SmartControl)
Operational
Damage Detection Activation/Deactivation
Operational
OneAPI
Operational
OneAPI (REST API)
Operational
OneAPI and Insight Events (RabbitMQ)
Operational
FleetControl
Operational
FleetControl
Operational
Legacy Stack
Operational
CocoSoft Hosting - Europe
Operational
CocoSoft Hosting - Asia
Operational
ICS Hosting - Worldwide
Operational
Customer service communication channels
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Operational
Phone
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Operational
E-Mail
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Operational
Ticket system
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Cellular connectivity maintenance
Apr 25, 2024 03:00-15:00 UTC
Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 09, 2024 - 08:56 UTC
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 09, 2024 - 08:56 UTC
Cellular connectivity maintenance
Apr 29, 2024 08:00-16:00 UTC
Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 12, 2024 - 09:54 UTC
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 12, 2024 - 09:54 UTC
Cellular connectivity maintenance
Apr 30, 2024 08:00-16:00 UTC
Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 15, 2024 - 07:38 UTC
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Apr 15, 2024 - 07:38 UTC
Scheduled Maintenance
May 6, 2024 18:00-20:00 UTC
We are performing a scheduled maintenance of our system to enhance its security and stability.
As part of this process, we are applying updates to our hosting environment.
Our team will be diligently working to execute the maintenance smoothly and efficiently.
Impact: There should be no noticeable impact on your operations.
During this time, you may experience brief periods of intermittent connectivity interference.
We appreciate your patience as we strive to improve our services.
Posted on Apr 22, 2024 - 13:48 UTC
As part of this process, we are applying updates to our hosting environment.
Our team will be diligently working to execute the maintenance smoothly and efficiently.
Impact: There should be no noticeable impact on your operations.
During this time, you may experience brief periods of intermittent connectivity interference.
We appreciate your patience as we strive to improve our services.
Posted on Apr 22, 2024 - 13:48 UTC