INVERS GmbH Status

Cellular connectivity maintenance Vodafone UK

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 2025 - 21:00 UTC

Scheduled - Our provider is undergoing scheduled maintenance.
This measure aims to enhance network resiliency and efficiency by increasing capacity and traffic handling capabilities.

Service Impact: During the maintenance window, customers roaming under Vodafone UK may experience brief service interruptions or delays.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Mar 15, 2025 21:00 - Mar 16, 2025 02:00 UTC

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31

Cellular Connectivity Under Maintenance

CloudBoxx 1020 (LTE-M / 2G) Operational

CloudBoxx 4G (LTE / 2G) Under Maintenance

CloudBoxx 3G (3G / 2G) Under Maintenance

CloudBoxx Operational

CloudBoxx (REST API) Operational

CloudBoxx Events (RabbitMQ) Operational

Installer Apps (SmartControl) Operational

Damage Detection Activation/Deactivation Operational

OneAPI Operational

OneAPI (REST API) Operational

OneAPI and Insight Events (RabbitMQ) Operational

FleetControl Operational

FleetControl for ICS Operational

Legacy Stack Operational

CocoSoft Hosting - Europe Operational

CocoSoft Hosting - Asia Operational

ICS Hosting - Worldwide Operational

Customer service communication channels Operational

Phone Operational

E-Mail Operational

Ticket system Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 15, 2025

Unresolved incident: Cellular connectivity maintenance Vodafone UK.

Mar 14, 2025

No incidents reported.

Mar 13, 2025

Monitoring cellular connectivity issues - Vodafone in Germany

Resolved - This incident has been resolved.
Mar 13, 16:08 UTC

Update - The troubleshooting is still ongoing, but the system is running reliably on the alternative routes. We will close the case here if it remains stable.
Mar 13, 14:37 UTC

Identified - All affected devices are now on alternative networks and communicating without problems. We are in the process of checking and repairing the route to Vodafone with our partners.
Mar 13, 12:53 UTC

Investigating - We are seeing an increased error rate with Vodafone Germany. The devices connect to alternative providers; we are working with our partners to stabilize the situation.
Mar 13, 12:13 UTC

Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025

Maintenance of vehicle model database

Completed - The scheduled maintenance has been completed.
Mar 10, 20:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 10, 19:00 UTC

Scheduled - We are performing maintenances on our vehicle model database.
Due to our redundant systems, no impact is expected.
We appreciate your patience as we strive to improve our services.
Feb 28, 15:02 UTC

Mar 9, 2025

No incidents reported.

Mar 8, 2025

No incidents reported.

Mar 7, 2025

No incidents reported.

Mar 6, 2025

CloudBoxx Maintenance (Workload)

Completed - The scheduled maintenance has been completed.
Mar 6, 19:30 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 6, 19:00 UTC

Scheduled - We are performing scheduled maintenance on our Connectivity Platform to improve stability.

Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.

Impact: We expect that the services will continue to operate normally without any interruption during the entire maintenance process.
Feb 20, 14:23 UTC

Emergency - Datacenter Maintenance (ServiceProvider, Network)

Completed - The scheduled maintenance has been completed.
Mar 6, 01:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 23:01 UTC

Scheduled - Our hosting provider is undergoing a network emergency maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and ensure the highest availability and reliability of their service.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Mar 5, 12:03 UTC

Mar 5, 2025

Datacenter Maintenance (ServiceProvider, Network)

Completed - The scheduled maintenance has been completed.
Mar 5, 23:00 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 5, 21:30 UTC

Scheduled - Our hosting provider is undergoing a network maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and ensure the highest availability and reliability of their service.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Feb 24, 08:38 UTC

Mar 4, 2025

No incidents reported.

Mar 3, 2025

Connectivity issues Orange Belgium, affecting provider Orange in Belgium only

Resolved - This incident has been resolved.
Mar 3, 09:02 UTC

Monitoring - The values are back to a normal level, we continue to monitor it and have also passed it on to our connectivity providers for further research.
Mar 3, 08:50 UTC

Identified - The values in our graphs are stabilizing again somewhat. We will close the incident when it has stabilized again sustainably.
Mar 3, 08:40 UTC

Investigating - There are problems in Belgium, the devices with the latest firmware will change networks.
Mar 3, 08:24 UTC

Mar 2, 2025

No incidents reported.

Mar 1, 2025

No incidents reported.