All Systems Operational
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31
Cellular Connectivity
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Operational
CloudBoxx 1020 (LTE-M / 2G)
Operational
CloudBoxx 4G (LTE / 2G)
Operational
CloudBoxx 3G (3G / 2G)
Operational
CloudBoxx
Operational
CloudBoxx (REST API)
Operational
CloudBoxx Events (RabbitMQ)
Operational
Installer Apps (SmartControl)
Operational
Damage Detection Activation/Deactivation
Operational
OneAPI
Operational
OneAPI (REST API)
Operational
OneAPI and Insight Events (RabbitMQ)
Operational
FleetControl
Operational
FleetControl
Operational
FleetControl for ICS
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Operational
Legacy Stack
Operational
CocoSoft Hosting - Europe
Operational
CocoSoft Hosting - Asia
Operational
ICS Hosting - Worldwide
Operational
Customer service communication channels
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Operational
Phone
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Operational
E-Mail
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Operational
Ticket system
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Datacenter Maintenance (Network) - Part 1 Jul 29, 2025 08:00-16:00 UTC
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:41 UTC
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:41 UTC
Datacenter Maintenance (Network) - Part 2 Jul 30, 2025 08:00-16:00 UTC
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:42 UTC
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:42 UTC
Datacenter Maintenance (Network) - Part 3 Jul 31, 2025 08:00-16:00 UTC
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:44 UTC
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Jun 24, 2025 - 08:44 UTC
Cellular connectivity maintenance Aug 5, 2025 08:00-10:00 UTC
Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jul 10, 2025 - 14:11 UTC
Service Impact: No impact is expected due to redundancy in their network.
Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jul 10, 2025 - 14:11 UTC