All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- Emergency support, INVERS hosted systems only (if a majority of the fleet is down):
8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support in 2022: January 01, April 15, April 18, May 01, May 26, June 06, June 16, October 03, December 24, December 26.

Cellular connectivity (GSM / UMTS / LTE / 2G / 3G / 4G) ? Operational
CloudBoxx Operational
CloudBoxx API Operational
CloudBoxx Push - Message Queue Operational
Hardware Installation Apps ? Operational
CocoSoft Hosting Operational
CocoSoft Hosting - Europe Operational
CocoSoft Hosting - South America Operational
CocoSoft Hosting - Asia & Middle East Operational
FleetControl Operational
ICS Hosting Operational
Customer service communication channels ? Operational
Phone ? Operational
E-Mail ? Operational
Ticket system ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Our cellular connectivity provider is going to perform scheduled maintenance during this time.

Impact: During the execution of the scheduled activity, customers will experience intermittent periods of service degradation. Services should recover after completion of the activity. No customer intervention is required.

Posted on Jul 4, 07:05 UTC
Cellular connectivity maintenance Jul 12, 19:00-22:00 UTC
Our cellular connectivity provider is going to perform scheduled maintenance during this time.

Impact: During the execution of the scheduled activity, customers will experience intermittent periods of service degradation. Services should recover after completion of the activity. No customer intervention is required.

Posted on Jul 4, 07:06 UTC
Past Incidents
Jul 6, 2022

No incidents reported today.

Jul 5, 2022

No incidents reported.

Jul 4, 2022

No incidents reported.

Jul 3, 2022

No incidents reported.

Jul 2, 2022

No incidents reported.

Jul 1, 2022
Completed - The scheduled maintenance has been completed.
Jul 1, 12:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 1, 08:42 UTC
Scheduled - Our internal infrastructure will be going through technical maintenance. There should be no noticeable impact on your operations. During this time, you may experience brief periods of intermittent connectivity interference. We appreciate your patience as we strive to improve our services.
Jul 1, 08:36 UTC
Jun 30, 2022

No incidents reported.

Jun 29, 2022

No incidents reported.

Jun 28, 2022
Completed - The scheduled maintenance has been completed.
Jun 28, 12:44 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 28, 08:46 UTC
Scheduled - Our internal infrastructure will be going through technical maintenance. There should be no noticeable impact on your operations. During this time, you may experience brief periods of intermittent connectivity interference. We appreciate your patience as we strive to improve our services.
Jun 28, 08:42 UTC
Jun 27, 2022
Resolved - This incident has been resolved.
Jun 27, 12:26 UTC
Update - We are continuing to monitor for any further issues.
Jun 27, 12:05 UTC
Update - We are continuing to monitor for any further issues.
Jun 27, 12:04 UTC
Monitoring - All pending messages were delivered. We keep monitoring.
Jun 27, 12:03 UTC
Identified - We are currently not processing all messages. The root cause is already identified and we are working on a fix for this issue.
Jun 27, 11:52 UTC
Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.