Delays in processing support tickets via the ticket system

Incident Report for INVERS GmbH

Resolved

This incident has been resolved.

Posted Dec 05, 2025 - 09:12 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 05, 2025 - 09:09 UTC

Identified

There are currently delays in processing support tickets via the ticket system (support.invers.com). Our partner (ticket system provider) has been informed. Support via telephone or direct email is not affected.

Posted Dec 05, 2025 - 09:06 UTC

This incident affected: Customer service communication channels (Ticket system).