This incident has been resolved. FleetControl and SmartControl for OneAPI were not accessible for some time. Also, configurations via the OneAPI were affected.
Posted Nov 20, 2025 - 22:26 UTC
Update
We are continuing to monitor for any further issues.
Posted Nov 20, 2025 - 22:08 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Nov 20, 2025 - 22:06 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Nov 20, 2025 - 21:50 UTC
Update
We are currently investigating this issue. Classic-API customers are not affected.
Posted Nov 20, 2025 - 21:40 UTC
Investigating
We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Posted Nov 20, 2025 - 21:37 UTC
This incident affected: FleetControl (FleetControl), OneAPI (OneAPI (REST API)), and CloudBoxx (Installer Apps (SmartControl)).