We subsequently reviewed the alarm procedure that triggered the alarm last night (European time zone). It turned out that all our systems were running smoothly at the time, but one alarm value had been configured too low. It was therefore a false alarm, but it proved that the alarm system for the relevant teams also works perfectly at night (European time zone).
Posted Nov 05, 2025 - 08:59 UTC
Resolved
Minor accessibility issue caused by a brief outage at a provider. No major impact detected. Services are running.
Posted Nov 04, 2025 - 23:42 UTC
Investigating
We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Posted Nov 04, 2025 - 23:20 UTC
This incident affected: CloudBoxx (CloudBoxx (REST API), CloudBoxx Events (RabbitMQ), Installer Apps (SmartControl)), FleetControl (FleetControl), and OneAPI (OneAPI (REST API), OneAPI and Insight Events (RabbitMQ)).