All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems :
- regular support during business hours, excluding holidays as well as December 24th and 31st: Monday through Friday, 8:30 am to 5:30 pm at the seat of INVERS: +49 271 23888 20, follow the instructions
- emergency support (only if a majority of the fleet is down), outside business hours: +49 271 23888 0, follow the instructions

On these holidays we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cellular connectivity maintenance Jul 7, 2026 19:00-21:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: No impact is expected due to redundancy in their network.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jun 23, 2026 - 09:24 UTC

Infrastucture maintenance Jul 7, 2026 20:00-21:00 UTC

We are performing scheduled maintenance on our Access Management and API Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Posted on Jun 24, 2026 - 13:52 UTC

Cellular connectivity maintenance Jul 9, 2026 19:00-21:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: No impact is expected due to redundancy in their network.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jun 23, 2026 - 09:25 UTC
Jun 30, 2026

No incidents reported today.

Jun 29, 2026
Monitoring cellular connectivity issues with provider Orange in France only
Resolved - This incident has been resolved.
Jun 29, 11:15 UTC
Update - The issue with Orange in France has been resolved; we are keeping the status at "monitoring" for now and will continue to monitor whether the service remains stable. Most devices were not noticeably affected because they switched to alternative mobile networks in France.
Jun 29, 09:47 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 29, 09:38 UTC
Identified - The values are back to near-standard performance. This issue affected, and continues to affect, only older CloudBoxx 4G devices in France.
Jun 29, 09:12 UTC
Update - The mobile carrier Orange is working on a solution, and the relevant teams remain involved.
Jun 29, 08:22 UTC
Investigating - We received reports of cellular connectivity issues. Our partner confirmed that there is an issue on some data sessions. The 24/7 teams of INVERS and the partner are working on it, we post new updates once available.
Jun 29, 07:55 UTC
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 29, 07:05 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 10, 10:38 UTC
Jun 28, 2026

No incidents reported.

Jun 27, 2026

No incidents reported.

Jun 26, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 26, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 26, 11:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 25, 12:28 UTC
Jun 25, 2026

No incidents reported.

Jun 24, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 24, 07:55 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 16, 07:35 UTC
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 24, 07:56 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 16, 07:33 UTC
Jun 23, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 23, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 22:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 8, 11:01 UTC
Jun 22, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jun 22, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 18:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jun 8, 11:35 UTC
Jun 21, 2026

No incidents reported.

Jun 20, 2026

No incidents reported.

Jun 19, 2026

No incidents reported.

Jun 18, 2026
Service Restrictions with the Mobile Carrier “Orange” in France
Resolved - This incident has been resolved.
Jun 18, 14:53 UTC
Update - We are continuing to monitor for any further issues.
Jun 18, 13:55 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 18, 13:52 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 18, 12:47 UTC
Update - Our Carrier Partner continues to actively investigate the issue. We are closely coordinating with them and monitoring the situation.
Jun 18, 10:56 UTC
Update - Our Carrier Partner is actively investigating the issue. We are closely coordinating with them and continuously monitoring the situation.
Jun 18, 08:43 UTC
Investigating - The relevant internal INVERS teams and those of the connectivity provider are already looking into the issue and are working together to find a solution. This affects only 3G and 4G devices in France.
Jun 18, 07:13 UTC
Jun 17, 2026

No incidents reported.

Jun 16, 2026

No incidents reported.

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