All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems (only if a majority of the fleet is down):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cellular connectivity maintenance May 26, 2026 17:00 - May 27, 2026 02:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance
Posted on May 19, 2026 - 14:41 UTC

Cellular connectivity maintenance May 28, 2026 04:00-07:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on May 19, 2026 - 09:35 UTC
May 20, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
May 13, 12:30 UTC
Cellular connectivity issues
Resolved - This incident has been resolved.
May 20, 08:01 UTC
Update - We are continuing to monitor for any further issues.
May 19, 22:05 UTC
Monitoring - The metrics are almost back to normal levels. The teams will continue to monitor the metrics and mark this incident as resolved if it remains stable over the next few hours.
May 19, 22:03 UTC
Update - It's taking longer for the remaining units to reconnect, but our teams are still on top of the situation
May 19, 21:37 UTC
Update - The situation regarding the remaining units continues to stabilize.
May 19, 20:52 UTC
Identified - Due to scheduled maintenance at a connectivity provider, all devices connected to that provider have been switched over to the alternative connectivity provider. There were brief interruptions during the switchover process. The situation has since stabilized, and the emergency teams and the connectivity team are working on the remaining unstable units.
May 19, 20:22 UTC
Update - We are seeing improvements regarding the communication success rate. We will keep monitoring the connectivity metrics.
May 19, 19:25 UTC
Update - We currently experience cellular connectivity issues with one of our providers. All CloudBoxxes connected via this provider are affected.
May 19, 19:06 UTC
Investigating - We currently experience cellular connectivity issues. We are investigating.
May 19, 18:55 UTC
May 19, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
May 19, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance
May 19, 14:41 UTC
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026
Adding vehicles and setup problems
Resolved - This incident has been resolved
May 12, 12:20 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 12, 11:59 UTC
Investigating - Setups are currently not being processed
May 12, 11:54 UTC
May 11, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
May 11, 22:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 11, 18:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Apr 30, 09:41 UTC
May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

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