All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31

Cellular Connectivity ? Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
CloudBoxx Operational
CloudBoxx (REST API) Operational
CloudBoxx Events (RabbitMQ) Operational
Installer Apps (SmartControl) Operational
Damage Detection Activation/Deactivation Operational
OneAPI Operational
OneAPI (REST API) Operational
OneAPI and Insight Events (RabbitMQ) Operational
FleetControl Operational
FleetControl Operational
FleetControl for ICS ? Operational
Legacy Stack Operational
CocoSoft Hosting - Europe Operational
CocoSoft Hosting - Asia Operational
ICS Hosting - Worldwide Operational
Customer service communication channels ? Operational
Phone ? Operational
E-Mail ? Operational
Ticket system ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Proxy and network maintenance Aug 12, 2025 20:00-20:30 UTC

We will be deploying configuration updates to our load balancing proxy servers and other network components. No service interruptions are expected during this process. However, your clients may experience a brief disconnection, but will be able to reconnect with no delay.
Thank you for your patience as we strive to improve our service.
Posted on Jul 21, 2025 - 11:20 UTC

Proxy and network maintenance Aug 19, 2025 20:00-20:30 UTC

We will be deploying configuration updates to our load balancing proxy servers and other network components. No service interruptions are expected during this process. However, your clients may experience a brief disconnection, but will be able to reconnect with no delay.
Thank you for your patience as we strive to improve our service.
Posted on Jul 21, 2025 - 11:21 UTC
Aug 8, 2025

No incidents reported today.

Aug 7, 2025

No incidents reported.

Aug 6, 2025

No incidents reported.

Aug 5, 2025
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Aug 5, 08:26 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 08:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: No impact is expected due to redundancy in their network.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 10, 14:11 UTC
Aug 4, 2025

No incidents reported.

Aug 3, 2025

No incidents reported.

Aug 2, 2025

No incidents reported.

Aug 1, 2025

No incidents reported.

Jul 31, 2025
Datacenter Maintenance (Network) - Part 3
Completed - The scheduled maintenance has been completed.
Jul 31, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 31, 08:00 UTC
Scheduled - We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Jun 24, 08:44 UTC
Jul 30, 2025
Datacenter Maintenance (Network) - Part 2
Completed - The scheduled maintenance has been completed.
Jul 30, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 30, 08:00 UTC
Scheduled - We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Jun 24, 08:42 UTC
Installation of setups disrupted
Resolved - This incident has been resolved.
Jul 30, 13:59 UTC
Identified - Due to the maintenance we currently experience a disruption of setup installation. We'll update as soon as this is possible again.
Jul 30, 13:37 UTC
Jul 29, 2025
Datacenter Maintenance (Network) - Part 1
Completed - The scheduled maintenance has been completed.
Jul 29, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 08:00 UTC
Scheduled - We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Jun 24, 08:41 UTC
Datacenter Maintenance (ServiceProvider, Network)
Completed - The scheduled maintenance has been completed.
Jul 29, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 22:00 UTC
Scheduled - Our hosting provider is undergoing a network maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and ensure the highest availability and reliability of their service.

Impact: We expect that our services will continue to operate normally.
Jul 28, 10:01 UTC
Jul 28, 2025
Jul 27, 2025

No incidents reported.

Jul 26, 2025

No incidents reported.

Jul 25, 2025

No incidents reported.

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