Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Nov 20, 2024 - 21:59 UTC
Nov 20, 2024 - 21:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 20, 2024 - 21:00 UTC
Nov 20, 2024 - 21:00 UTC
Scheduled - Our hosting provider is undergoing a network maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and ensure the highest availability and reliability of their service.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Nov 20, 2024 21:00 - Nov 21, 2024 05:00 UTC
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Nov 20, 2024 21:00 - Nov 21, 2024 05:00 UTC
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support (+49 271 23888 0) in 2024: 01. Jan, 29. Mar, 01. Apr, 01. May, 09. May, 20. May, 30. May, 03. Oct, 01. Nov, 24. Dec, 25. Dec, 26. Dec, 31 Dec.
Cellular Connectivity
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Operational
CloudBoxx 1020 (LTE-M / 2G)
Operational
CloudBoxx 4G (LTE / 2G)
Operational
CloudBoxx Mini (LTE / 2G)
Operational
CloudBoxx 3G (3G / 2G)
Operational
CloudBoxx
Under Maintenance
CloudBoxx (REST API)
Under Maintenance
CloudBoxx Events (RabbitMQ)
Under Maintenance
Installer Apps (SmartControl)
Under Maintenance
Damage Detection Activation/Deactivation
Under Maintenance
OneAPI
Under Maintenance
OneAPI (REST API)
Under Maintenance
OneAPI and Insight Events (RabbitMQ)
Under Maintenance
FleetControl
Under Maintenance
FleetControl
Under Maintenance
FleetControl for ICS
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Under Maintenance
Legacy Stack
Under Maintenance
CocoSoft Hosting - Europe
Under Maintenance
CocoSoft Hosting - Asia
Under Maintenance
ICS Hosting - Worldwide
Under Maintenance
Customer service communication channels
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Operational
Phone
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Operational
E-Mail
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Operational
Ticket system
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Datacenter Maintenance (Compute) - Part 1
Nov 27, 2024 08:00-16:00 UTC
We are performing a maintenance of our system to enhance its performance and stability. As part of this process, we are applying updates to our compute infrastructure. Our team will be diligently working to execute the updates smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Posted on Nov 12, 2024 - 12:59 UTC
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Posted on Nov 12, 2024 - 12:59 UTC
Datacenter Maintenance (Compute) - Part 2
Nov 28, 2024 08:00-16:00 UTC
We are performing a maintenance of our system to enhance its performance and stability. As part of this process, we are applying updates to our compute infrastructure. Our team will be diligently working to execute the updates smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Posted on Nov 12, 2024 - 13:02 UTC
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and FleetControl may display updated vehicle states with a minor delay.
Posted on Nov 12, 2024 - 13:02 UTC