All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems :
- regular support during business hours, excluding holidays as well as December 24th and 31st: Monday through Friday, 8:30 am to 5:30 pm at the seat of INVERS: +49 271 23888 20, follow the instructions
- emergency support (only if a majority of the fleet is down), outside business hours: +49 271 23888 0, follow the instructions

On these holidays we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cellular Connectivity Packet Gateway Maintenance Sep 23, 2026 14:00 - Sep 24, 2026 03:00 UTC

Our provider is undergoing scheduled maintenance on one of its packet gateways. This activity will improve network resiliency and efficiency.

Service Impact: Despite the long time frame, we expect only two short windows of impact when the traffic is offloaded. Customers might experience a brief disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Sep 22, 2026 - 20:49 UTC

Cellular connectivity maintenance Sep 24, 2026 05:00-07:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Sep 04, 2026 - 14:03 UTC

Cellular connectivity maintenance Sep 24, 2026 07:30-16:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Sep 07, 2026 - 07:20 UTC

Cellular Connectivity Packet Gateway Maintenance Sep 24, 2026 14:00 - Sep 25, 2026 03:00 UTC

Our provider is undergoing scheduled maintenance on one of its packet gateways. This activity will improve network resiliency and efficiency.

Service Impact: Despite the long time frame, we expect only two short windows of impact when the traffic is offloaded. Customers might experience a brief disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Sep 22, 2026 - 20:50 UTC

Infrastructure maintenance Oct 1, 2026 20:00-21:00 UTC

We are performing scheduled maintenance on our Access Management and API Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.

Posted on Sep 21, 2026 - 07:33 UTC

Infrastructure maintenance Oct 5, 2026 07:00-09:00 UTC

We are performing scheduled maintenance on our internal handling for incoming CloudBoxx traffic.

Service Impact: A short interruption of traffic is expected during this maintenance.

Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.

Posted on Sep 22, 2026 - 13:55 UTC

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 21:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 11, 11:30 UTC

Sep 22, 2026

Completed - The scheduled maintenance has been completed.
Sep 22, 20:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 22, 19:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 9, 08:30 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:01 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 9, 08:29 UTC
Completed - The scheduled maintenance has been completed.
Sep 22, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 21, 20:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 7, 07:29 UTC

Sep 21, 2026

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Completed - The scheduled maintenance has been completed.
Sep 16, 01:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 18:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Sep 7, 07:25 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: No impact is expected due to redundancy in their network.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 7, 07:17 UTC

Sep 15, 2026

Completed - The scheduled maintenance has been completed.
Sep 15, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 08:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 7, 07:22 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Sep 9, 08:29 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.