All Systems Operational
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
INVERS hosted CloudBoxx systems (only if a majority of the fleet is down):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support (+49 271 23888 0) in 2025: December 24, December 25, December 26, December 31. In 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31
Cellular Connectivity
Operational
CloudBoxx 1020 (LTE-M / 2G)
Operational
CloudBoxx 4G (LTE / 2G)
Operational
CloudBoxx 3G (3G / 2G)
Operational
CloudBoxx
Operational
CloudBoxx (REST API)
Operational
CloudBoxx Events (RabbitMQ)
Operational
Installer Apps (SmartControl)
Operational
Damage Detection Activation/Deactivation
Operational
OneAPI
Operational
OneAPI (REST API)
Operational
OneAPI and Insight Events (RabbitMQ)
Operational
FleetControl
Operational
FleetControl
Operational
Customer service communication channels
Operational
Phone
Operational
E-Mail
Operational
Ticket system
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Dec 11, 2025 09:00-17:00 UTC
Our Partner Carrier is scheduled to perform modifications on its GTP Proxy M2M servers , which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Dec 05, 2025 - 08:54 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Dec 05, 2025 - 08:54 UTC
Planned infrastructure maintenance Dec 11, 2025 22:00 - Dec 12, 2025 00:00 UTC
Our hosting provider will be undergoing planned maintenance during this interval. Due to redundancy we expect little to no disruptions to our services.
Posted on Dec 04, 2025 - 12:52 UTC
Posted on Dec 04, 2025 - 12:52 UTC
Cellular Connectivity Maintenance Jan 15, 2026 21:00-22:30 UTC
We will perform maintenance on our interconnect to a mobile connectivity provider to improve resiliency. During this window, connections traversing the affected upstream may experience short‑lived packet loss and increased latency while traffic fails over between paths. Brief interruptions and slight delays are expected during these failover events. This work enhances redundancy and stability on the mobile uplink. Thank you for your patience as we complete this improvement.
Posted on Nov 10, 2025 - 14:06 UTC
Posted on Nov 10, 2025 - 14:06 UTC