All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems :
- regular support during business hours, excluding holidays as well as December 24th and 31st: Monday through Friday, 8:30 am to 5:30 pm at the seat of INVERS: +49 271 23888 20, follow the instructions
- emergency support (only if a majority of the fleet is down), outside business hours: +49 271 23888 0, follow the instructions

On these holidays we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Infrastructure maintenance Nov 24, 2026 21:00-22:00 UTC

We are currently performing maintenance on our API and Access Management Systems.

Service Impact: No Impact is expected during this maintenance.

Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Posted on Nov 02, 2026 - 09:24 UTC

IMPORTANT: New INVERS IP address range Dec 1, 2026 00:00-12:00 UTC

Starting 1 December 2026, INVERS will also receive connections from your network via an additional IPv4 range. The existing range remains in use.

Existing: 185.197.180.0/24
New: 57.130.49.128/26

Action required: If your firewall restricts outbound traffic to INVERS, add the new range before 01.12.2026 and keep the existing one. Allow both ranges in full.

If your firewall rules are updated, no interruptions are expected.

Please contact your administrator if you are unfamiliar with this topic. In case of questions, please contact us at support@invers.com
Posted on Nov 06, 2026 - 12:52 UTC

Nov 11, 2026

No incidents reported today.

Nov 10, 2026

CloudBoxx Events (RabbitMQ) issues
Resolved - This incident has been resolved.
Nov 10, 18:23 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Nov 10, 18:20 UTC
Investigating - We are currently experiencing issues with our CloudBoxx Events Message Queue. Our incident response team is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Nov 10, 18:07 UTC
Cellular Connectivity Emergency Maintenance
Completed - The scheduled maintenance has been completed.
Nov 10, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 09:30 UTC
Scheduled - Our provider is undergoing emergency maintenance on one of its packet gateways. This activity will improve network resiliency and efficiency.

Service Impact: Despite the long time frame, we expect only two short windows of impact when the traffic is offloaded. Customers might experience a brief disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Nov 9, 23:00 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

Temporary problems in the network of e.g. Czech Republic and Brazil
Resolved - This incident has been resolved.
Nov 3, 20:12 UTC
Monitoring - The values have been close to normal again for about 30 minutes. We're continuing to monitor the situation with the connectivity team, and if it remains stable, we'll close the incident.
Nov 3, 18:01 UTC
Investigating - There are temporary problems in the above-mentioned provider / country. The CloudBoxx units will log into other available networks. We are monitoring reliability with the specialist teams here and involving our connectivity partners. It only affects this provider in this country.
Nov 3, 15:53 UTC

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Temporary problems in the network KPN in the Netherlands
Resolved - This incident has been resolved.
Oct 30, 22:22 UTC
Monitoring - Our monitoring indicates that a fix was implemented, we are awaiting confirmation. CloudBoxxes are no longer switching networks unexpectedly. Resolving upon confirmation from our Connectivity providers
Oct 30, 17:52 UTC
Investigating - There are temporary problems in the above-mentioned provider / country. The CloudBoxx units will log into other available networks. We are monitoring reliability with the specialist teams here and involving our connectivity partners. It only affects this provider in this country.

We are monitoring that the devices switched mobile network providers over the day. We are in contact with our Connectivity providers to resolve this issue.
Oct 30, 15:43 UTC

Oct 29, 2026

Cellular Connectivity Packet Gateway Maintenance
Completed - The scheduled maintenance has been completed.
Oct 29, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 28, 22:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance on one of its packet gateways. This activity will improve network resiliency and efficiency.

Service Impact: Despite the long time frame, we expect only two short windows of impact when the traffic is offloaded. Customers might experience a brief disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Oct 28, 09:45 UTC

Oct 28, 2026

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