All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems :
- regular support during business hours, excluding holidays as well as December 24th and 31st: Monday through Friday, 8:30 am to 5:30 pm at the seat of INVERS: +49 271 23888 20, follow the instructions
- emergency support (only if a majority of the fleet is down), outside business hours: +49 271 23888 0, follow the instructions

On these holidays we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cellular connectivity maintenance Jul 29, 2026 06:00-13:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jul 23, 2026 - 07:42 UTC

Cellular connectivity maintenance Aug 3, 2026 19:00 - Aug 4, 2026 04:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jul 17, 2026 - 13:10 UTC

Cellular connectivity maintenance Aug 4, 2026 19:00 - Aug 5, 2026 04:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Posted on Jul 17, 2026 - 13:11 UTC
Jul 28, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jul 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 16, 08:21 UTC
Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 23, 08:53 UTC
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 16:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 16:02 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 21, 15:58 UTC
OneAPI and Insights Events (RabbitMQ) issues
Resolved - This incident has been resolved.
Jul 23, 01:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 01:15 UTC
Identified - We are currently experiencing issues with our OneAPI and Insights Events Message Queue. Our incident response team is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Jul 23, 01:02 UTC
Jul 22, 2026
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 21, 16:01 UTC
Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026
Infrastructure maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 20:39 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 20:00 UTC
Scheduled - We are performing a maintenance on a database system.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.
Jul 1, 11:51 UTC
General issues
Resolved - This incident has been resolved.
Jul 16, 18:57 UTC
Monitoring - Communication issues between our Datacenters have been resolved everything is back to normal. We keep monitoring the situation.
Jul 16, 17:10 UTC
Identified - We are currently experiencing issues with our services. Our emergency standby staff is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Jul 16, 16:55 UTC
Cellular connectivity maintenance
Completed - The scheduled maintenance has been completed.
Jul 16, 16:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 07:30 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.
Jul 7, 09:48 UTC
Jul 15, 2026

No incidents reported.

Jul 14, 2026

No incidents reported.

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