All Systems Operational
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31
Cellular Connectivity
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Operational
CloudBoxx 1020 (LTE-M / 2G)
Operational
CloudBoxx 4G (LTE / 2G)
Operational
CloudBoxx 3G (3G / 2G)
Operational
CloudBoxx
Operational
CloudBoxx (REST API)
Operational
CloudBoxx Events (RabbitMQ)
Operational
Installer Apps (SmartControl)
Operational
Damage Detection Activation/Deactivation
Operational
OneAPI
Operational
OneAPI (REST API)
Operational
OneAPI and Insight Events (RabbitMQ)
Operational
FleetControl
Operational
FleetControl
Operational
FleetControl for ICS
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Operational
Legacy Stack
Operational
CocoSoft Hosting - Europe
Operational
CocoSoft Hosting - Asia
Operational
ICS Hosting - Worldwide
Operational
Customer service communication channels
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Operational
Phone
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Operational
E-Mail
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Operational
Ticket system
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Sep 22, 2025 06:00-16:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 05, 2025 - 09:38 UTC
Sep 05, 2025 - 09:38 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 05, 2025 - 08:03 UTC
Sep 05, 2025 - 08:03 UTC
Scheduled -
Our Partner Carrier will perform M2M server cluster firmware upgrades on its roaming network infrastructure. This activity is part of the partner’s network lifecycle management process and is necessary to increase reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Sep 05, 2025 - 07:41 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Sep 05, 2025 - 07:41 UTC
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Sep 25, 2025 06:00-07:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 05, 2025 - 10:10 UTC
Sep 05, 2025 - 10:10 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Sep 05, 2025 - 09:38 UTC
Sep 05, 2025 - 09:38 UTC
Scheduled -
Our Partner Carrier will perform M2M server cluster firmware upgrades on its roaming network infrastructure. This activity is part of the partner’s network lifecycle management process and is necessary to increase reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Sep 05, 2025 - 09:30 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Sep 05, 2025 - 09:30 UTC