All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31

Cellular Connectivity ? Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
CloudBoxx Operational
CloudBoxx (REST API) Operational
CloudBoxx Events (RabbitMQ) Operational
Installer Apps (SmartControl) Operational
Damage Detection Activation/Deactivation Operational
OneAPI Operational
OneAPI (REST API) Operational
OneAPI and Insight Events (RabbitMQ) Operational
FleetControl Operational
FleetControl Operational
FleetControl for ICS ? Operational
Legacy Stack Operational
CocoSoft Hosting - Europe Operational
CocoSoft Hosting - Asia Operational
ICS Hosting - Worldwide Operational
Customer service communication channels ? Operational
Phone ? Operational
E-Mail ? Operational
Ticket system ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 29, 2025

No incidents reported today.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
Completed - The scheduled maintenance has been completed.
Aug 21, 14:36 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 21, 08:00 UTC
Scheduled - We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.

Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.

Aug 15, 09:37 UTC
Aug 20, 2025

No incidents reported.

Aug 19, 2025
Completed - The scheduled maintenance has been completed.
Aug 19, 21:37 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 19, 20:00 UTC
Scheduled - We will be deploying configuration updates to our load balancing proxy servers and other network components. No service interruptions are expected during this process. However, your clients may experience a brief disconnection, but will be able to reconnect with no delay.
Thank you for your patience as we strive to improve our service.

Jul 21, 11:21 UTC
Resolved - The graphs show that the radio network is functioning normally again.
Aug 19, 13:51 UTC
Update - Many devices have now switched to the other two providers. The Vodafone network remains unstable.
Aug 19, 13:27 UTC
Identified - We currently experience cellular connectivity issues in Netherlands since about 12:30 UTC. The devices connect to other more reliable networks.
Aug 19, 12:52 UTC
Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.