All Systems Operational

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
- INVERS hosted systems only (if a majority of the fleet is down) (not for Cocosoft.Net and ICS):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31

Cellular Connectivity ? Operational
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Operational
CloudBoxx 3G (3G / 2G) Operational
CloudBoxx Operational
CloudBoxx (REST API) Operational
CloudBoxx Events (RabbitMQ) Operational
Installer Apps (SmartControl) Operational
Damage Detection Activation/Deactivation Operational
OneAPI Operational
OneAPI (REST API) Operational
OneAPI and Insight Events (RabbitMQ) Operational
FleetControl Operational
FleetControl Operational
FleetControl for ICS ? Operational
Legacy Stack Operational
CocoSoft Hosting - Europe Operational
CocoSoft Hosting - Asia Operational
ICS Hosting - Worldwide Operational
Customer service communication channels ? Operational
Phone ? Operational
E-Mail ? Operational
Ticket system ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jun 23, 2025

No incidents reported today.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

Jun 18, 2025

No incidents reported.

Jun 17, 2025

No incidents reported.

Jun 16, 2025

No incidents reported.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025
Postmortem - Read details
Jun 17, 07:12 UTC
Resolved - This incident has been resolved.
Jun 13, 11:55 UTC
Update - We are continuing to monitor for any further issues.
Jun 13, 10:57 UTC
Monitoring - The values are back to normal levels again. We are continuing to monitor for any further issues.
Jun 13, 10:47 UTC
Identified - The connections are not remaining stable at the low level; we are continuing to work on the issue with our partners.
Jun 13, 10:36 UTC
Update - We will monitor it for another hour. If it remains unremarkable, we will close the incident.
Jun 13, 10:23 UTC
Update - We are continuing to monitor for any further issues.
Jun 13, 10:22 UTC
Monitoring - The values are back to normal levels.
Jun 13, 10:09 UTC
Identified - The issue has been identified and a fix is being implemented.
Jun 13, 10:06 UTC
Update - We are continuing to work with our partners' teams on this issue. We have reached a plateau in terms of missing connections, but have not yet seen any improvement. We will continue to post updates here.
Jun 13, 09:47 UTC
Update - We are continuing to investigate this issue.
Jun 13, 09:35 UTC
Update - We are continuing to investigate this issue.
Jun 13, 09:34 UTC
Update - We are continuing to investigate this issue.
Jun 13, 09:33 UTC
Investigating - We currently experience cellular connectivity issues. We are investigating.
Jun 13, 09:27 UTC
Jun 12, 2025

No incidents reported.

Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.