All Systems Operational
About This Site
How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com
INVERS hosted CloudBoxx systems (only if a majority of the fleet is down):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions
On these days we only offer emergency support (+49 271 23888 0) in 2025: January 1, April 18, April 21, May 01, May 29, June 09, June19, October 03, November 01, December 24, December 25, December 26, December 31
Cellular Connectivity
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Operational
CloudBoxx 1020 (LTE-M / 2G)
Operational
CloudBoxx 4G (LTE / 2G)
Operational
CloudBoxx 3G (3G / 2G)
Operational
CloudBoxx
Operational
CloudBoxx (REST API)
Operational
CloudBoxx Events (RabbitMQ)
Operational
Installer Apps (SmartControl)
Operational
Damage Detection Activation/Deactivation
Operational
OneAPI
Operational
OneAPI (REST API)
Operational
OneAPI and Insight Events (RabbitMQ)
Operational
FleetControl
Operational
FleetControl
Operational
FleetControl for ICS
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Operational
Customer service communication channels
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Operational
Phone
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Operational
E-Mail
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Operational
Ticket system
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Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Nov 5, 2025 03:00-11:00 UTC
Our Partner Carrier is scheduled to perform firmware upgrades on its application servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Oct 20, 2025 - 06:32 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Oct 20, 2025 - 06:32 UTC
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Nov 6, 2025 06:00-13:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 30, 2025 - 14:04 UTC
Oct 30, 2025 - 14:04 UTC
Scheduled -
Our Partner Carrier is scheduled to perform firmware upgrades on its application servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Oct 29, 2025 - 13:40 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Oct 29, 2025 - 13:40 UTC
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Nov 12, 2025 07:00-09:00 UTC
Our Partner Carrier is scheduled to perform Storage Upgrade on its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Oct 30, 2025 - 14:01 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Posted on Oct 30, 2025 - 14:01 UTC
Partner Carrier Maintenance on the CloudBoxx 3G / 4G connectivity (CloudBoxx 1020 are not affected) Nov 13, 2025 08:00-16:30 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 30, 2025 - 14:03 UTC
Oct 30, 2025 - 14:03 UTC
Scheduled -
Our Partner Carrier is scheduled to perform firmware upgrades on its application servers, which are part of its roaming network infrastructure. This activity is part of the carrier’s ongoing network lifecycle management and is intended to enhance reliability and improve service resiliency for our valued customers.
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Oct 28, 2025 - 07:55 UTC
Impact: While service interruptions are not expected, there may be brief periods of reduced performance. Affected devices may experience temporary delays or disruptions in Data services. Efforts have been made to minimize service disruption as redundant operational servers will be managing traffic. Similar maintenance has already taken place in recent days and has not resulted in any significant restrictions to the service we provide to our customers.
Additional Information:
The INVERS Connectivity Team and the Global Network Operations Center of the connectivity provider will actively monitor the network throughout the maintenance window. Notifications will be issued prior to the start and upon completion of the activity.
Oct 28, 2025 - 07:55 UTC
Datacenter Maintenance (Compute, Network) - Part 1 Nov 25, 2025 08:00-16:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 10:31 UTC
Oct 31, 2025 - 10:31 UTC
Scheduled -
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Oct 31, 2025 - 10:28 UTC
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Oct 31, 2025 - 10:28 UTC
Datacenter Maintenance (Compute, Network) - Part 2 Nov 26, 2025 08:00-16:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Oct 31, 2025 - 10:31 UTC
Oct 31, 2025 - 10:31 UTC
Scheduled -
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Oct 31, 2025 - 10:30 UTC
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Oct 31, 2025 - 10:30 UTC
Datacenter Maintenance (Compute, Network) - Part 3 Nov 27, 2025 08:00-16:00 UTC
We are performing a scheduled maintenance of our system to enhance its performance and stability.
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Oct 31, 2025 - 10:33 UTC
As part of this process, we are applying updates to our compute and network infrastructure. Our team will be diligently working to execute the migration smoothly and efficiently.
Impact: We expect that our services will continue to operate normally. You might experience some delays in service response during the maintenance. There might be periods of slightly delayed message delivery and UIs may display updated vehicle states with a minor delay.
Posted on Oct 31, 2025 - 10:33 UTC