In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 02, 2026 - 06:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jun 2, 2026 06:00-15:00 UTC

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems (only if a majority of the fleet is down):
- regular support 8:00 - 18:00 CET (business hours): +49 271 23888 20, follow the instructions
- emergency support: 18:00 - 8:00 CET (outside business hours): +49 271 23888 0, follow the instructions

On these days we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Under Maintenance
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Under Maintenance
CloudBoxx 3G (3G / 2G) Under Maintenance
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Cellular connectivity maintenance Jun 3, 2026 06:00-14:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Jun 01, 2026 - 07:24 UTC

Cellular connectivity maintenance Jun 4, 2026 06:00-16:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Jun 01, 2026 - 07:11 UTC

Cellular connectivity maintenance Jun 8, 2026 07:00-14:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Jun 01, 2026 - 07:09 UTC

Cellular connectivity maintenance Jun 9, 2026 06:00-15:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Jun 01, 2026 - 12:34 UTC

Cellular connectivity maintenance Jun 10, 2026 06:00-14:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on Jun 02, 2026 - 07:18 UTC

Cellular connectivity maintenance Jun 11, 2026 22:00 - Jun 12, 2026 04:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on May 27, 2026 - 08:25 UTC

Cellular connectivity maintenance Jul 8, 2026 18:00-23:00 UTC

Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Posted on May 28, 2026 - 07:06 UTC
Jun 2, 2026

Unresolved incident: Cellular connectivity maintenance.

Jun 1, 2026
Completed - The scheduled maintenance has been completed.
Jun 1, 14:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 1, 07:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

May 29, 08:33 UTC
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026
Completed - The scheduled maintenance has been completed.
May 29, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 29, 00:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance

May 19, 14:41 UTC
May 28, 2026
Resolved - This incident has been resolved.
May 28, 11:12 UTC
Update - The systems remain stable; if this continues, we will close the incident in about 30 minutes.
May 28, 09:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 28, 08:56 UTC
Identified - The issue has been identified and a fix is being implemented.
May 28, 08:53 UTC
Investigating - We received reports of cellular connectivity issues. Our partner confirmed that there is an issue on some data sessions. The 24/7 teams of INVERS and the partner are working on it, we post new updates once available.
May 28, 08:46 UTC
Completed - The scheduled maintenance has been completed.
May 28, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 04:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

May 19, 09:35 UTC
Completed - The scheduled maintenance has been completed.
May 28, 03:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 28, 01:00 UTC
Scheduled - Our provider is undergoing emergency maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

May 27, 20:34 UTC
May 27, 2026
Completed - The scheduled maintenance has been completed.
May 27, 11:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 27, 11:30 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 27, 11:04 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 27, 11:02 UTC
Scheduled - We are performing scheduled maintenance on our Access Management and API Management systems to improve security and performance.

Service Impact: No impact is expected during this maintenance.

Other Information: Our engineers will be actively monitoring the systems throughout the maintenance process to ensure smooth operations.

May 27, 09:37 UTC
May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026

No incidents reported.

May 20, 2026
Completed - The scheduled maintenance has been completed.
May 20, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 05:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

May 13, 12:30 UTC
Postmortem - Read details
May 26, 07:39 UTC
Resolved - This incident has been resolved.
May 20, 08:01 UTC
Update - We are continuing to monitor for any further issues.
May 19, 22:05 UTC
Monitoring - The metrics are almost back to normal levels. The teams will continue to monitor the metrics and mark this incident as resolved if it remains stable over the next few hours.
May 19, 22:03 UTC
Update - It's taking longer for the remaining units to reconnect, but our teams are still on top of the situation
May 19, 21:37 UTC
Update - The situation regarding the remaining units continues to stabilize.
May 19, 20:52 UTC
Identified - Due to scheduled maintenance at a connectivity provider, all devices connected to that provider have been switched over to the alternative connectivity provider. There were brief interruptions during the switchover process. The situation has since stabilized, and the emergency teams and the connectivity team are working on the remaining unstable units.
May 19, 20:22 UTC
Update - We are seeing improvements regarding the communication success rate. We will keep monitoring the connectivity metrics.
May 19, 19:25 UTC
Update - We currently experience cellular connectivity issues with one of our providers. All CloudBoxxes connected via this provider are affected.
May 19, 19:06 UTC
Investigating - We currently experience cellular connectivity issues. We are investigating.
May 19, 18:55 UTC
May 19, 2026
Completed - The scheduled maintenance has been completed.
May 19, 17:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 19, 17:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance

May 19, 14:41 UTC