In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 04, 2026 - 19:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Aug 4, 2026 19:00 - Aug 5, 2026 04:00 UTC

About This Site

How-to contact INVERS Support Team (customer with valid support contract):
- All support requests: support@invers.com

INVERS hosted CloudBoxx systems :
- regular support during business hours, excluding holidays as well as December 24th and 31st: Monday through Friday, 8:30 am to 5:30 pm at the seat of INVERS: +49 271 23888 20, follow the instructions
- emergency support (only if a majority of the fleet is down), outside business hours: +49 271 23888 0, follow the instructions

On these holidays we only offer emergency support (+49 271 23888 0) in 2026: January 01, April 03, April 06, May 01, May 14, May 25, June 04, October 03, December 24, December 25, December 26, December 31

Cellular Connectivity Under Maintenance
CloudBoxx 1020 (LTE-M / 2G) Operational
CloudBoxx 4G (LTE / 2G) Under Maintenance
CloudBoxx 3G (3G / 2G) Under Maintenance
REST APIs (HTTP) Operational
CloudBoxx REST API (Classic) Operational
OneAPI REST API Operational
Damage Detection Activation/Deactivation Operational
Events / Messaging (RabbitMQ) Operational
OneAPI Event Consumers Operational
CloudBoxx Events, Trackings, Heartbeats (Classic) Operational
Anomaly Detection Operational
Driving Analysis Operational
Web Applications / Mobile Apps Operational
Login Operational
FleetControl Operational
SmartControl Operational
Service Partners Operational
Customer service communication channels Operational
Phone Operational
E-Mail Operational
Ticket system Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Aug 4, 2026

Completed - The scheduled maintenance has been completed.
Aug 4, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 3, 19:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 17, 13:10 UTC

Aug 3, 2026

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

No incidents reported.

Jul 30, 2026

No incidents reported.

Jul 29, 2026

Completed - The scheduled maintenance has been completed.
Jul 29, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 29, 06:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 23, 07:42 UTC

Jul 28, 2026

Completed - The scheduled maintenance has been completed.
Jul 28, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 28, 04:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: According to our partner, our customers may experience brief service interruptions; however, in the past, this type of maintenance has generally been carried out without any noticeable disruption to our customers.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 16, 08:21 UTC

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

Completed - The scheduled maintenance has been completed.
Jul 23, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 22:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 23, 08:53 UTC
Completed - The scheduled maintenance has been completed.
Jul 23, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 23, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 16:03 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jul 21, 16:02 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 21, 15:58 UTC
Resolved - This incident has been resolved.
Jul 23, 01:21 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 23, 01:15 UTC
Identified - We are currently experiencing issues with our OneAPI and Insights Events Message Queue. Our incident response team is investigating. We’ll post an update with details and scope of the incident as soon as possible.
Jul 23, 01:02 UTC

Jul 22, 2026

Completed - The scheduled maintenance has been completed.
Jul 22, 06:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 04:00 UTC
Scheduled - Our provider is undergoing scheduled maintenance. This activity, as part of their network lifecycle management process, will improve network resiliency and efficiency.

Service Impact: Customers might experience a short disruption of connections or services.

Other Information: Engineers will be actively monitoring the network during the maintenance activity.

Jul 21, 16:01 UTC

Jul 21, 2026

No incidents reported.